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OHQ's records are sufficient evidence of a charge that is payable unless they are revealed to be wrong. Consumer will certainly use its practical endeavours to alert OHQ of any billing dispute within fourteen (14) days of invoice of an invoice, following the procedure detailed in Area 15. If Consumer disagreements an invoice, the billing needs to remain to be paid promptly however OHQ will certainly credit or refund Consumer if it is later on fairly established by OHQ or pursuant to the conflict resolution process described in Area 15 that the invoice was wrong and the Customer is qualified to a credit rating or reimbursement.

Such modifications might include, without constraint, changes for the Registration Fees or Use Fees for OHQ Paid Providers, modifications to the usage allocations consisted of in the Rates Plans, and discontinuation of Pricing Strategies. (a) Each such alteration will take effect after practical advance composed notice is given to Client (for instance, by being uploaded to the OHQ Web Site), other than that any such revision that influences a Selected Paid Service will relate to Customer beginning at the start of a Paid Service Term beginning no much less than thirty (30) days from the date which OHQ supplies notice of such modification to Consumer based on Section 16.8.

If Client does not end its use any kind of afflicted Selected Paid Service before the effective date of such modification, Consumer will certainly be regarded to have consented to such modification with respect to such Selected Paid Solution. (b) If a Pricing Plan chosen by Client is terminated, OHQ will provide Customer with practical advance notification of no less than thirty (30) days and Client will certainly be given the choice of choosing a new Rates Plan from then-current prices strategies supplied by OHQ.

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For avoidance of uncertainty, this paragraph does not put on modifications to the Catalog, which are dealt with in Area 7 (24 hour virtual receptionist).1. Consumer represents that all details given by Consumer and its callers to OHQ (consisting of, without restriction, all get in touch with information and information regarding Customer's Bank card) is exact, updated and full at the time it is provided to OHQ

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Customer has to at all times abide with all laws, guidelines, standards and codes relevant about its use OHQ Offerings and the Customer's supply of its services and product to its customers. Client will not utilize any OHQ Offerings to participate in, or to motivate or assist others to participate in, any kind of prohibited or deceptive activities.

If a brand-new Paid Solution Term starts earlier than three (3) days after such e-mail is sent, Client will sustain the suitable Subscription Cost for the new Paid Service Term (the ""). The effective date of such discontinuation will be either (i) the Requested Discontinuation Date, or ought to Customer not specify a Requested Termination Date, (ii) the last day of the Last Paid Solution Term.

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Where Customer terminates pursuant to this Section 10.1(b): (i). The Registration Charges that have actually been pre-paid will be preserved and the OHQ Offerings available to Customer till the last day of the Last Paid Service Term (subject to reinstatement fees under stipulation 10.3(e)) and the extra balance of the Prepaid Use Credit rating will be maintained by OHQ for future use by Consumer if Customer decides to re-instate or otherwise re-commence the OHQ Solution according to Area 10.3(e); or (ii).

(b) Adhering to termination of any type of OHQ Solution, OHQ will certainly not be responsible in any way for responding to calls, taking or providing messages, or carrying out any kind of various other activities in link with such OHQ Service. (c) Upon discontinuation of all OHQ Solutions, OHQ might terminate Customer's Account and Consumer's accessibility to the Account.

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(e) Complying with discontinuation of any kind of OHQ Solutions, OHQ will certainly have no responsibility to renew or otherwise recommence such OHQ Services. If OHQ chooses (in its discernment) to renew or otherwise recommence a terminated OHQ Solutions, OHQ might need that Consumer pay a reinstatement fee of $30 (to cover OHQ's sensible prices in processing the reinstatement) Information gathered by OHQ from Customer and its customers might be utilized, disclosed and shared by OHQ in accordance with OHQ's privacy policy as offered on the OHQ Internet Site ("") and as might be changed periodically.

The Controller hereby designates the Cpu relative to handling tasks undertaken during the arrangement of receptionist solutions. OHQ and Client acknowledge and agree that the Cpu undergoes the following commitments: The Processor shall follow the pertinent Data Security Rules and have to: (a) only act upon the composed instructions of the Controller and make sure those acting under their authority do the very same; (b) guarantee that individuals refining the data go through a task of self-confidence; (c) use its best efforts to secure and safeguard all individual data from unauthorised or unlawful handling, including (but not restricted to) unintended loss, destruction or damages; (d) make certain that all processing satisfies the demands of the GDPR and relevant Information Defense Regulation; (e) make certain that where a Sub-Processor is used, they: just involve a Sub-Processor with the prior permission of the Controller; inform the Controller of any type of desired changes worrying Sub-Processors; they execute a created agreement containing the exact same information security commitments as set out in these Terms; understand that any type of failing for the Sub-processor to abide by the Data Defense Regulation, the Processor remains fully liable to the Controller for the efficiency of the Sub-Processor's responsibilities; and assist the Controller in offering subject access and enabling data based on exercise their legal rights under the Information Defense Laws.

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The Controller shall perform appropriate and suitable onboarding and due persistance checks for all Processors, with a complete assessment of the compulsory Information Protection Law requirements. The Controller shall validate that the Cpu has adequate and documented processes for information violations, data retention and data transfers in position. The Controller shall acquire proof from the Processor regarding the: (a) verification and reliability of the employees utilized by the Processor; (b) any certificates, accreditations and plans as referred to in the onboarding procedure; (c) technological and functional procedures made use of in protecting the Personal Information; and (d) treatments in location for enabling data topics to exercise their civil liberties, including (however not limited to), subject access demands, erasure & rectification procedures and limitation of handling measures.