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A Better Virtual Receptionist Option

Published Jul 22, 24
6 min read


OHQ's records suffice evidence of a charge that is payable unless they are shown to be incorrect. Consumer will utilize its reasonable efforts to notify OHQ of any billing dispute within fourteen (14) days of invoice of a billing, adhering to the procedure described in Section 15. If Client disagreements a billing, the invoice needs to remain to be paid in a timely manner however OHQ will credit or reimburse Client if it is later on reasonably identified by OHQ or according to the conflict resolution procedure described in Section 15 that the billing was inaccurate and the Customer is qualified to a credit score or reimbursement.

Such alterations might include, without limitation, modifications to the amounts of the Membership Fees or Use Charges for OHQ Paid Solutions, changes to the use allowances included in the Rates Strategies, and discontinuation of Rates Plans. (a) Each such revision will certainly take impact after reasonable advance created notice is supplied to Consumer (for instance, by being published to the OHQ Internet Site), except that any type of such revision that affects a Selected Paid Service will put on Client starting at the commencement of a Paid Service Term beginning no much less than thirty (30) days from the date which OHQ offers notice of such modification to Client according to Area 16.8.

If Customer does not end its usage of any kind of affected Selected Paid Solution prior to the effective date of such modification, Customer will certainly be regarded to have accepted such alteration with regard to such Selected Paid Service. (b) If a Rates Strategy chosen by Consumer is stopped, OHQ will certainly offer Client with sensible breakthrough notice of no much less than thirty (30) days and Customer will be given the alternative of picking a new Rates Plan from then-current pricing strategies used by OHQ.

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For avoidance of doubt, this paragraph does not use to modifications to the Catalog, which are attended to in Area 7 (realtor virtual receptionist).1. Consumer represents that all info given by Customer and its customers to OHQ (consisting of, without restriction, all get in touch with information and details regarding Client's Charge card) is accurate, updated and total at the time it is given to OHQ

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Client has to at all times adhere to all legislations, regulations, standards and codes appropriate about its usage of OHQ Offerings and the Client's supply of its services and product to its customers. Customer will certainly not utilize any type of OHQ Offerings to participate in, or to motivate or help others to involve in, any type of illegal or deceptive tasks.

If a new Paid Service Term begins earlier than 3 (3) days after such e-mail is sent out, Customer will certainly sustain the applicable Registration Fee for the new Paid Service Term (the ""). The effective date of such termination will be either (i) the Requested Discontinuation Date, or needs to Customer not specify a Requested Termination Date, (ii) the last day of the Final Paid Solution Term.

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Where Customer terminates according to this Section 10.1(b): (i). The Membership Charges that have actually been pre-paid will certainly be preserved and the OHQ Offerings offered to Consumer up until the last day of the Final Paid Solution Term (subject to reinstatement costs under stipulation 10.3(e)) and the extra equilibrium of the Prepaid Use Credit score will be kept by OHQ for future use by Client if Customer makes a decision to re-instate or otherwise re-commence the OHQ Solution pursuant to Area 10.3(e); or (ii).

(b) Complying with discontinuation of any OHQ Service, OHQ will not be responsible in any kind of means for addressing phone calls, taking or delivering messages, or performing any type of various other activities about such OHQ Solution. (c) Upon discontinuation of all OHQ Providers, OHQ may terminate Customer's Account and Customer's accessibility to the Account.

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(e) Following termination of any OHQ Services, OHQ will have no obligation to reinstate or otherwise recommence such OHQ Solutions. If OHQ chooses (in its discretion) to reinstate or otherwise recommence an ended OHQ Providers, OHQ might need that Consumer pay a reinstatement fee of $30 (to cover OHQ's reasonable prices in refining the reinstatement) Details collected by OHQ from Customer and its callers may be utilized, divulged and shared by OHQ based on OHQ's privacy policy as offered on the OHQ Site ("") and as may be amended periodically.

The Controller thus designates the Processor relative to processing tasks carried out during the stipulation of assistant services. OHQ and Customer recognize and concur that the Processor goes through the following commitments: The Processor shall abide by the relevant Information Security Laws and have to: (a) just act upon the written guidelines of the Controller and guarantee those acting under their authority do the exact same; (b) ensure that individuals refining the data go through a duty of confidence; (c) use its ideal endeavours to guard and protect all individual information from unsanctioned or illegal processing, consisting of (however not limited to) accidental loss, devastation or damages; (d) ensure that all processing meets the requirements of the GDPR and associated Data Security Laws; (e) make sure that where a Sub-Processor is made use of, they: just involve a Sub-Processor with the previous authorization of the Controller; educate the Controller of any type of intended adjustments concerning Sub-Processors; they apply a created agreement consisting of the exact same data defense obligations as set out in these Terms; understand that any kind of failure for the Sub-processor to adhere to the Data Defense Laws, the Cpu stays completely responsible to the Controller for the performance of the Sub-Processor's obligations; and assist the Controller in providing subject access and allowing information subjects to exercise their civil liberties under the Data Security Laws.

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The Controller shall execute ample and appropriate onboarding and due persistance checks for all Processors, with a complete evaluation of the mandatory Information Defense Law requirements. The Controller shall verify that the Processor has appropriate and recorded procedures for information violations, data retention and information transfers in position. The Controller shall obtain proof from the Cpu regarding the: (a) verification and integrity of the workers utilized by the Processor; (b) any type of certifications, certifications and plans as described in the onboarding procedure; (c) technological and functional procedures made use of in protecting the Personal Information; and (d) procedures in position for allowing data based on exercise their legal rights, consisting of (however not restricted to), subject access requests, erasure & correction treatments and constraint of handling steps.

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