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OHQ's records are adequate proof of a charge that is payable unless they are shown to be wrong. Customer will use its practical endeavours to inform OHQ of any kind of billing dispute within fourteen (14) days of receipt of a billing, complying with the procedure outlined in Section 15. If Customer disputes an invoice, the billing needs to remain to be paid in a timely manner however OHQ will attribute or refund Consumer if it is later on fairly identified by OHQ or according to the dispute resolution procedure described in Area 15 that the billing was wrong and the Customer is entitled to a credit score or refund.

Such alterations might include, without limitation, changes for the Subscription Costs or Use Fees for OHQ Paid Solutions, changes to the use allowances included in the Rates Plans, and discontinuation of Pricing Plans. (a) Each such alteration will certainly take impact after sensible breakthrough created notification is given to Customer (for instance, by being published to the OHQ Internet Site), except that any kind of such alteration that affects a Selected Paid Solution will apply to Consumer beginning at the commencement of a Paid Service Term starting no much less than thirty (30) days from the date which OHQ offers notice of such modification to Client based on Section 16.8.

If Client does not end its usage of any type of affected Selected Paid Solution before the efficient date of such revision, Customer will certainly be deemed to have accepted such revision with regard to such Selected Paid Service. (b) If a Rates Plan selected by Client is discontinued, OHQ will certainly offer Client with practical breakthrough notice of no much less than thirty (30) days and Customer will certainly be offered the alternative of selecting a brand-new Pricing Plan from then-current pricing plans provided by OHQ.

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For evasion of question, this paragraph does not relate to modifications to the Rate Checklist, which are resolved in Area 7 (virtual receptionist answering service).1. Consumer represents that all info supplied by Customer and its customers to OHQ (including, without constraint, all call information and details concerning Consumer's Bank card) is accurate, up-to-date and complete at the time it is provided to OHQ

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Customer has to in any way times conform with all laws, regulations, requirements and codes relevant about its usage of OHQ Offerings and the Customer's supply of its product or services to its callers. Client will not make use of any kind of OHQ Offerings to involve in, or to urge or aid others to engage in, any kind of illegal or illegal activities.

If a brand-new Paid Solution Term starts earlier than three (3) days after such email is sent, Client will sustain the relevant Subscription Fee for the new Paid Service Term (the ""). The effective day of such termination will be either (i) the Asked For Discontinuation Day, or must Client not mention a Requested Termination Date, (ii) the last day of the Last Paid Service Term.

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Where Client ends according to this Area 10.1(b): (i). The Subscription Charges that have been pre-paid will be maintained and the OHQ Offerings readily available to Client till the last day of the Final Paid Service Term (subject to reinstatement charges under stipulation 10.3(e)) and the extra balance of the Prepaid Usage Credit report will certainly be preserved by OHQ for future use by Consumer if Consumer decides to re-instate or otherwise re-commence the OHQ Service pursuant to Area 10.3(e); or (ii).

(b) Adhering to discontinuation of any OHQ Service, OHQ will certainly not be responsible by any means for responding to phone calls, taking or delivering messages, or performing any other activities in connection with such OHQ Service. (c) Upon termination of all OHQ Providers, OHQ may end Client's Account and Consumer's access to the Account.

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(e) Adhering to discontinuation of any kind of OHQ Providers, OHQ will have no responsibility to renew or otherwise recommence such OHQ Services. If OHQ chooses (in its discretion) to restore or otherwise recommence an ended OHQ Providers, OHQ may need that Consumer pay a reinstatement charge of $30 (to cover OHQ's reasonable prices in processing the reinstatement) Info accumulated by OHQ from Consumer and its callers might be made use of, revealed and shared by OHQ based on OHQ's personal privacy plan as readily available on the OHQ Website ("") and as may be modified every so often.

The Controller hereby assigns the Processor relative to processing tasks carried out during the provision of assistant services. OHQ and Consumer recognize and agree that the Processor is subject to the adhering to commitments: The Processor shall abide by the relevant Information Defense Rules and need to: (a) just act on the created instructions of the Controller and guarantee those acting under their authority do the exact same; (b) make sure that individuals processing the data undergo a responsibility of confidence; (c) utilize its ideal efforts to guard and shield all personal data from unauthorised or unlawful handling, consisting of (however not limited to) accidental loss, damage or damages; (d) make certain that all processing satisfies the needs of the GDPR and relevant Data Defense Legislation; (e) ensure that where a Sub-Processor is made use of, they: just involve a Sub-Processor with the prior consent of the Controller; inform the Controller of any kind of designated modifications worrying Sub-Processors; they implement a composed contract consisting of the same information security commitments as set out in these Terms; understand that any type of failing on the part of the Sub-processor to comply with the Information Security Regulation, the Processor stays completely reliant the Controller for the performance of the Sub-Processor's responsibilities; and aid the Controller in providing subject gain access to and allowing information subjects to exercise their rights under the Information Protection Rules.

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The Controller will perform adequate and appropriate onboarding and due diligence look for all Processors, with a complete evaluation of the required Data Defense Legislation needs. The Controller shall verify that the Cpu has ample and documented procedures for information breaches, information retention and information transfers in position. The Controller shall get evidence from the Processor regarding the: (a) confirmation and integrity of the workers utilized by the Processor; (b) any kind of certificates, accreditations and plans as described in the onboarding procedure; (c) technological and functional procedures used in safeguarding the Personal Data; and (d) procedures in location for permitting data based on exercise their rights, including (however not restricted to), subject accessibility requests, erasure & correction procedures and constraint of handling steps.